How ShipSwift Connected Cold Chain Logistics Operations Across 10,000+ Businesses
A purpose-built cold chain logistics platform that brought temperature monitoring, live tracking, digital proof of delivery, and role-specific control for every stakeholder in one connected system.
Temperature
4°C
Stable
Live Tracking
In Transit
Dhaka → Chittagong
Proof of Delivery
Captured
Successfully
Payment Status
Wallet Paid
45,000 — Completed
Temperature
4°C
Stable
Live Tracking
In Transit
Dhaka → Chittagong
Proof of Delivery
Captured
Successfully
Payment Status
Wallet Paid
45,000 — Completed
88%
Carrier Rate Discounts
Through optimized load matching.
10,000+
Businesses Onboarded
Across cold chain supply networks.
50,000+
Labels Per Hour
Processed via batch automation.
24/7
Account Management Optimization
Operations run around the clock.
Client:
ShipSwift
Industry:
Cold Chain Logistics
Location:
Bangladesh
Platform:
Web | Mobile App
Tech Stack:
React JS, Node JS, MongoDBThe Problem
Every Delivery Was a Gamble
The fleet network was moving product, but nobody was managing the risk.
| Workflow Gap | Operational Impact |
|---|---|
No temperature monitoring mid-transit. |
Excursions missed and losses discovered after delivery. |
Multi-point coordination done manually. |
Missed stops. Wrong sequencing. Expensive rework. |
No real-time shipment tracking. |
Every status update needed a call. |
Single dispatcher ran all operations. |
One absence stalled the entire pipeline. |
Systems built for desktops only. |
Field teams couldn't operate on the ground. |
Poor mobile experience for drivers. |
Basic tasks failed. Errors at every drop point. |
No live data for management. |
Decisions were made on outdated information. |
We knew this couldn't be solved with another logistics platform. The entire cold chain operation had to run as one connected system.
The Platform & Core Features
Built for real-time refrigerated transport services across four connected user roles.
Live Temperature Monitoring & Alerts
Multi-Point Delivery Interface
Real-Time Fare & Distance Estimation
Role-Based Panels
Live Trip Status & Notifications
Smart Load Listing & Filtering
Driver-Friendly Interface
Image & Data Capture
Admin Analytics Dashboard
Wallet & Payment Integration
HOW COLD CHAIN CARGO IS HANDLED THROUGH THE SYSTEM
Customer Requests Reefer Vehicle
Submit pickup, drop, goods type, temperature, date & time.
Transporter Picks the Load
Jobs filtered by route, vehicle type and reefer capacity.
Driver Gets Assigned
Driver receives full trip details with cargo info, temperature needs and handling instructions.
Trip Goes Live
Real-time tracking, temperature monitoring, milestone alerts and live visibility.
Proof of Delivery Captured
Driver logs photo, temperature reading and digital signature at every drop point.
Payment Processed via Wallet
Once delivery is confirmed, automated payment is triggered and logged on both sides.
The Impact
| What Changed | Business Impact |
|---|---|
|
Automated transporter and load matching. |
Carrier costs reduced by up to 88%. |
|
One connected operational workflow. |
10,000+ businesses scaled on a single platform. |
|
Real-time fleet and temperature tracking. |
Shipment risks became visible before losses happened. |
|
Batch label automation. |
50,000+ labels/hour processed without delays. |
|
24/7 automated operational management. |
Operations ran without downtime or dispatcher dependency. |
This platform brought our entire logistics operation into one connected workflow. From fleet management to delivery tracking, everything became faster, structured, and easier to manage.
ShipSwift Team
Still dealing with spoilage, delays, and missed coordination in critical logistics operations?
We can fix it with a connected system.