CASE STUDY

How Culligan Grew Customer Engagement By 40% With A Shopify Platform For
Water Filtration Products

A custom Shopify eCommerce platform that turned a purely informational website into a premium store for water softeners, filtration systems, and dispensers. It supports one-time purchases, subscription-based eCommerce, and multilingual product browsing across regions.

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Water Softeners

Hard Water Fix
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Filtration Systems

Reverse Osmosis
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Dispensers

Home & Office Use
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Subscription Plans

Recurring Water Delivery
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40%

Higher Customer Engagement
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35%

Faster Product Discovery
artificial-intelligence

50%

Less Manual Work
mobile experience

30%

Better Mobile Experience
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45%

Stronger Website Performance
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Client

Culligan
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Industry

Water Filtration Products
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Location

Spain
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Platform

Web Application
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Tech Stack

Shopify
Culligan Problem Img
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Culligan had a trusted name and strong products, but no way for customers to actually buy from them online, let alone subscribe for recurring delivery.

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The Problem

A Trusted Brand With A Website That Couldn’t Sell, Or Speak The Customer’s Language.

What Customers Expected What The Site Delivered
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A way to buy products directly online

No purchase option on the informational site
easy browsing

Easy browsing across product types

Softeners, filters & dispensers had no clear categories
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Quick answers on specs and pricing

Product pages lacked full detail
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A store that felt premium

Design didn't match Culligan's global brand
content

Content in their own language

Zero multilingual support limiting reach across regions
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Local payment and shipping options

No payment gateway was set up for direct purchases

Shopify Store Features For Water Filtration Products

Built for home users, business owners, and health-conscious buyers across Spain.

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Category Browsing

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Secure Checkout

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Responsive Design

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Account & Order History

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Search & Filtering

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Inquiry & Contact Forms

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Shopify Admin Management

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SEO-Friendly Architecture

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How Buying Water Filtration Products Works in the New Store

01

Store Access

The customer opens the store in their preferred language.

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02

Category Browsing

Category filters replace endless scrolling with direct navigation.

03

Product Comparison

Specs, variants, and pricing sit on one clean page.

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04

Choosing Purchase Type

A one-time purchase or monthly subscription is set at checkout.

05

Checkout Status

Integrated payment gateway confirms the order in one step.

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The Ripple Effect

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Store Upgrade Post-Launch Results

Complete Custom Shopify eCommerce buildout

40% rise in online customer engagement

Category browsing with dynamic metafield pages

35% faster product discovery

Shopify Admin managing the full catalogue

50% less manual product management

Responsive & multilingual mobile-first design

30% better mobile experience

A scalable Shopify build ready for subscriptions

45% improvement in website performance
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Customers can easily explore our products, complete purchases securely, and enjoy a much smoother shopping experience. The platform has strengthened our digital presence while making product management and order processing much more efficient for our team.

- Culligan Team

Want a Shopify platform that sells your product as well as it performs?

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